Open Intercom
Replace your hardware intercom with cloud intercom. Deploy in minutes. Save 90%.
Cloud-native intercom that works the way broadcast does.
Sub-200ms WebRTC, 14-day free trial, published pricing.
No sales call. No demo required.
Starting at €69/mo · 14-day free trial excl. VAT
Cloud Intercom for REMI Production
Connect distributed production crews with ultra-low-latency cloud intercom. No hardware, no site visits, no delays.
Deploy in Minutes
Start production without shipping hardware. Launch your intercom system in minutes, not weeks.
Crew Works from Anywhere
Home, HQ, or venue—your team stays connected. Remote production made simple and reliable.
Integrates with Cloud Production
Works seamlessly with cloud switching, graphics, and replay systems. Built for modern workflows.
Ultra Low Latency
Crystal clear audio with minimal delay for real-time coordination. WebRTC-powered and browser-based—works on any device without specialized hardware.
No Hardware Required
Pure cloud solution. No installation. No vendor lock-in. Unlike hybrid solutions from RTS or Clear-Com, Open Intercom runs entirely in the cloud.
Production Ready
Trusted by SVT for production workflows. End-to-end encrypted communications with enterprise-grade security standards.
Open Source & Cost Effective
10-100x cheaper than hardware intercom systems. Open-source technology means no proprietary lock-in and community-driven innovation.
Stream Deck Ready
Mute, push-to-talk, and per-call volume control from your Elgato Stream Deck via Bitfocus Companion. Hands-free intercom control for live production.
Saved Configurations
Save your production setup and share it via URL. Your crew joins the right calls in one click. Public or private configs with optional Stream Deck auto-connect.
OBS & WHIP/WHEP Support
Route audio from OBS Studio or any WHIP-compatible source directly into your Intercom channels. Professional broadcast-grade connectivity.
Trusted by Broadcasters
"Open Intercom has transformed how we handle remote production. The cloud-based approach gives us the flexibility and reliability we need for live broadcasting, without the complexity and cost of traditional hardware intercom systems."
Open Intercom vs the Alternatives
See how Open Intercom compares to traditional hardware systems and cloud intercom platforms for broadcast production.
| Feature | Open Intercom | Hardware Intercom | Cloud Intercom Platforms |
|---|---|---|---|
| Deployment time | Minutes — no shipping | Weeks — hardware shipping + installation | Days to weeks — onboarding & provisioning |
| Trial / Getting started | 14-day free trial — sign up today | Purchase order required | Demo call required |
| Monthly cost | €69/mo — published pricing, cancel anytime | €0/mo + maintenance contracts | Contact sales |
| Latency | Sub-200ms (WebRTC) | Sub-100ms (dedicated hardware) | Sub-200ms (WebRTC) |
| Scalability | Unlimited productions | Limited by hardware ports | Scalable — seat-based pricing |
| Physical keypanel | Browser-only — any device, no hardware needed | Dedicated keypanels + beltpacks | Hybrid (software + hardware) |
| AI integration | MCP workflows — Claude Desktop, ChatGPT, Cursor | None | Admin AI assistant |
| REMI / Remote | Built for REMI — crew works from anywhere | Requires expensive IP extensions | Supported |
| Vendor lock-in | Open source — self-host option, zero lock-in | Proprietary, locked to vendor | Proprietary |
| Ideal for | REMI production, regional broadcasters, distributed teams | Large studios, tier-1 live events | Mid-to-large broadcast organisations |
Production-Ready Infrastructure
Open source does not mean experimental. Open Intercom is the same infrastructure SVT uses for professional broadcast production.
Battle-Tested in Production
SVT relies on Open Intercom for live broadcasts. Real production workflows, real audiences, real reliability requirements — met every time.
Built-In Monitoring & Observability
Prometheus metrics and Grafana dashboards give you full visibility into your intercom infrastructure. Know what's happening before your crew does.
Security-Hardened by Default
Auth gate, TLS on every endpoint, encrypted credentials at rest. Security is not a bolt-on — it's built into the platform from day one.
99.9% Uptime SLA
Managed infrastructure through Open Source Cloud means automatic updates, redundant deployments, and an SLA that holds up when your broadcast can't afford downtime.
Simple, Transparent Pricing
Professional
Everything you need for production workflows
excl. VAT
- Unlimited productions
- Priority support
- Advanced features
- Cancel anytime
Start with a 14-day free trial. No commitment required.
Optional Add-ons
Hosted Media Bridge
Add-onWe host a dedicated Symphony Media Bridge for your Open Intercom solution. Requires professional plan.
From 200 EUR / month
Learn more about Symphony Media BridgeAI-Native Provisioning
Spin up an intercom session from your AI client
Open Intercom is available on the OSC MCP server. Connect your AI client once and provision a live intercom session with a single prompt — no dashboards, no manual config.
https://mcp.osaas.io/mcp
Frequently Asked Questions
What's the audio latency?
Open Intercom delivers sub-200ms audio latency via WebRTC and Symphony Media Bridge. This is comparable to traditional hardware intercom systems and suitable for live production workflows where real-time coordination is critical.
How many participants can join?
The Professional plan supports unlimited participants. You can scale your intercom system to match your production needs without worrying about capacity constraints.
Can it integrate with existing hardware intercom?
Yes. Open Intercom supports SIP gateway integration, allowing you to bridge your existing hardware intercom systems with cloud-based participants. This enables hybrid workflows during migration or for specific production requirements.
Is it reliable enough for live broadcasts?
Absolutely. Open Intercom is trusted by SVT (Sveriges Television) for production workflows. The system is built on proven WebRTC technology with enterprise-grade security and reliability standards required for professional broadcasting.
What if Open Source Cloud goes away?
Open Intercom is fully open source with zero vendor lock-in. You can deploy it anywhere—on your own infrastructure, another cloud provider, or on-premises. All components are available under open source licenses, ensuring long-term viability regardless of any single provider.
How does pricing compare to hardware intercom?
Open Intercom costs EUR 69/month for the Professional plan, compared to EUR 10,000-100,000+ for traditional hardware intercom systems like RTS, Clear-Com, or Riedel. That's a 10-100x cost reduction, with no hardware installation, maintenance, or upgrade costs.
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